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Business Development

Customer Success Manager

Keep enterprise accounts healthy after go-live and surface expansion opportunities honestly.

Own onboarding quality, adoption, and renewals for delivered systems. You sit between the client and delivery, turning feedback into backlog without becoming a helpdesk.

Requirements

  • Three or more years customer success or account management in B2B software or services
  • Comfortable with technical products and operational stakeholders
  • Evidence of retention and expansion outcomes, not only relationship care

Nice to have

  • Enterprise SaaS or systems-integration background
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Apply for Customer Success Manager

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Customer Success Manager — Careers | Helix Human Capital — Helix Human Capital